Team Leader – Forensic Services Location: London Salary: £14.00 – £15.00 per hour An exciting opportunity has arisen for an experienced and compassionate Team Leader to join a specialist forensic care service in London. This role is ideal for a dedicated senior support professional who is passionate about delivering high-quality, person-centred care within a structured and therapeutic environment. The successful candidate will play a key role in leading frontline teams, promoting positive outcomes for individuals with complex mental health and forensic support needs, and ensuring the service operates in line with regulatory and safeguarding standards. Key Responsibilities: • Lead and support a team of care staff within a forensic setting • Promote a safe, structured, and recovery-focused environment • Support service users with complex mental health, behavioural, and forensic needs • Complete and oversee risk assessments, incident reporting, and care documentation • Conduct staff supervisions, spot checks, and shift leadership duties • Support medication management processes in line with policy and legislation • Work collaboratively with multidisciplinary professionals, families, and external agencies • Promote safeguarding, dignity, equality, and person-centred care at all times • Assist with rota management, shift coordination, and staff deployment • Support new staff inductions, mentoring, and ongoing development • Maintain compliance with CQC standards, policies, and best practice guidelines • De-escalate challenging situations professionally and calmly Requirements: • Previous experience within forensic, mental health, supported living, or complex care services • Experience leading or supervising care teams • Strong understanding of safeguarding, risk management, and person-centred care • Excellent communication and leadership skills • Ability to remain calm and professional under pressure • NVQ/QCF Level 3 in Health & Social Care or above desirable Benefits: • Competitive hourly rate • Ongoing training and professional development • Supportive and inclusive working environment • Opportunities for career progression • Blue light and wellbeing support benefits • Paid holiday entitlement • Pension contribution scheme • Structured induction and ongoing management support • Opportunity to make a meaningful difference within a specialist service Our Promise: At New Way Recruitment, we believe in Heart-Led Hiring in Care. Guided by our ethos of “Recruiting with Care, Placing with Purpose”, we are committed to a recruitment experience where compassion meets opportunity. Our promise is simple: a heart-led, confidential, and individually tailored approach for every candidate and client we support. You can be assured that our team handles every step of the process with integrity, understanding, and genuine care. If you’re considering your next move and this job sounds like something you would be interested in then please don’t hesitate to get in touch - we’re here to help. INDHP
