Supported Living Manager Location: Edgware, HA8 Salary: Up to £39,000 per annum Company: New Way Recruitment About the Role We are seeking an experienced and motivated Supported Living Manager to lead a dedicated team within a specialist supported living service in the HA8 area. This role is focused on delivering high-quality, person-centred support to adults with learning disabilities and mental health needs, promoting independence, choice, and positive outcomes. The successful candidate will have a proven track record of managing supported living services, driving compliance, developing teams, and maintaining excellent standards of care. Key Responsibilities Leadership & Team Development Lead, motivate, and develop a team of support staff, creating a positive and high-performing culture. Provide coaching, supervision, and performance management to ensure exceptional service delivery. Promote company values and best practice across the service. Quality & Compliance Ensure the service remains fully compliant with CQC regulations and contractual requirements. Conduct regular audits and implement action plans to drive continuous improvement. Maintain robust safeguarding, health & safety, and risk management processes. Person-Centred Support Oversee the delivery of personalised support plans that promote independence, wellbeing, and community engagement. Ensure individuals are supported to achieve their goals and live fulfilling lives. Stakeholder Management Build and maintain strong relationships with families, local authorities, healthcare professionals, and other key stakeholders. Act as the main point of contact for external partners and regulatory bodies. Operational Management Manage staffing levels, rotas, budgets, and occupancy across the service. Ensure resources are utilised effectively while maintaining excellent standards of support. Essential Requirements NVQ Level 5 in Health & Social Care (or equivalent) – Essential Minimum 3 years' experience as a Service Manager within a Supported Living setting – Essential Strong knowledge of CQC regulations, safeguarding, and supported living best practice. Proven experience leading and developing teams. Experience managing budgets, audits, and service performance. Excellent communication, organisational, and stakeholder management skills. Full UK driving licence preferred. Our Promise At New Way Recruitment, we believe in Heart-Led Hiring in Care. Guided by our ethos of “Recruiting with Care, Placing with Purpose”, we are committed to a recruitment experience where compassion meets opportunity. Our promise is simple: a heart-led, confidential, and individually tailored approach for every candidate and client we support. You can be assured that our team handles every step of the process with integrity, understanding, and genuine care. INDHP
