Operations Director Location: Brighton Salary: £100,000 per annum Shape the Future of Outstanding Care New Way Recruitment is proud to be partnering with a respected care provider seeking an experienced and inspirational Operations Director to lead, support, and elevate a portfolio of adult social care services. This is a rare opportunity for a commercially astute, people-focused leader to influence strategy, drive operational excellence, and ensure exceptional outcomes for residents, families, and colleagues. We are looking for a compassionate and ambitious senior leader who understands that outstanding care begins with outstanding leadership. The Role Reporting into the executive leadership team, the Operations Director will provide strategic and operational oversight across multiple services, ensuring the highest standards of care, compliance, financial performance, and colleague engagement. You will inspire high-performing leadership teams, champion a culture of quality and accountability, and play a key role in shaping future growth. Key Responsibilities Lead and support a portfolio of care services to achieve exceptional quality and operational performance. Drive continuous improvement programmes focused on care outcomes, resident experience, and regulatory compliance. Coach, mentor, and develop Home Managers and senior leaders, building high-performing teams. Ensure all services consistently meet and exceed CQC standards and regulatory requirements. Monitor and improve financial performance, occupancy levels, budget management, and business sustainability. Develop and implement strategic operational plans aligned with organisational objectives. Lead on governance, risk management, safeguarding, and quality assurance initiatives. Build positive relationships with residents, families, commissioners, regulators, and external stakeholders. Support service mobilisation, acquisitions, turnaround projects, and growth initiatives where required. Foster a culture centred on compassion, dignity, person-centred care, and continuous learning. About You Experienced multi-site operational leader within the adult social care sector. Strong track record of leading residential, nursing, dementia, or specialist care services. Proven experience managing large operational budgets and delivering commercial success. Extensive knowledge of CQC regulations, safeguarding requirements, and social care legislation. Passionate about delivering exceptional care and supporting teams to thrive. Skilled in leading organisational change, service improvement, and cultural transformation. Outstanding communication, leadership, and stakeholder management abilities. Benefits Competitive salary of £100,000. Performance-related bonus opportunity. Generous annual leave entitlement. Career progression within a growing organisation. Ongoing leadership and professional development programmes. Pension scheme. Mileage and business expenses support. Employee wellbeing programme. Recognition and reward initiatives. Opportunity to influence strategic decision-making at executive level. A values-led culture where people and quality of care come first. Apply Today If you are a compassionate, commercially focused operational leader looking for an opportunity to make a lasting impact across high-quality care services, we would love to hear from you. Our Promise: At New Way Recruitment, we believe in Heart-Led Hiring in Care. Guided by our ethos of “Recruiting with Care, Placing with Purpose”, we are committed to a recruitment experience where compassion meets opportunity. Our promise is simple: a heart-led, confidential, and individually tailored approach for every candidate and client we support. You can be assured that our team handles every step of the process with integrity, understanding, and genuine care. If you’re considering your next move and this job sounds like something you would be interested in then please don’t hesitate to get in touch - we’re here to help. INDHP
