Position Title: Operations Director (Care Services) Location: Midlands / National Travel Salary: £80,000 – £90,000 per annum Overview: A rare opportunity for a strategic and compassionate Operations Director to lead and shape high-quality care services across a growing portfolio. This role is suited to an experienced senior leader who combines commercial awareness with a deep-rooted commitment to delivering outstanding, person-centred care and empowering teams to thrive. Responsibilities: • Provide executive leadership across multiple services, driving operational excellence and consistency • Develop and implement strategic growth plans aligned with quality, compliance, and sustainability • Lead, mentor, and support senior management teams to achieve high performance and strong retention • Embed a culture of compassionate, person-centred care across all services • Ensure full regulatory compliance, maintaining strong relationships with governing bodies • Oversee financial performance, budgets, and resource allocation to optimise service delivery • Drive continuous improvement initiatives, enhancing quality outcomes and service reputation • Act as a key stakeholder liaison, building trusted partnerships internally and externally • Lead on change management, acquisitions, and service development where applicable Benefits: • Ongoing executive leadership development and career progression • Autonomy to influence and shape organisational direction • Pension scheme and long-term incentives • A supportive, values-driven environment focused on compassionate care About You: You will be an accomplished senior leader within the care sector, with a proven track record of overseeing multiple services and delivering both quality and commercial success. With a visible, values-led leadership style, you will inspire confidence, champion excellence, and lead with empathy, ensuring both residents and teams are supported to achieve the very best outcomes. Our Promise: At New Way Recruitment, we believe in Heart-Led Hiring in Care. Guided by our ethos of “Recruiting with Care, Placing with Purpose”, we are committed to a recruitment experience where compassion meets opportunity. Our promise is simple: a heart-led, confidential, and individually tailored approach for every candidate and client we support. You can be assured that our team handles every step of the process with integrity, understanding, and genuine care. If you’re considering your next move and this job sounds like something you would be interested in then please don’t hesitate to get in touch - we’re here to help. INDHP
